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Dedicated B2B Receivables Recovery

Turn Aging Invoices Into
Recovered Cash Flow

Dedicated B2B accounts receivable recovery for companies that need greater focus, consistency, and accountability across past-due receivables. CollabRecover provides structured customer outreach, disciplined follow-up, recovery tracking, and clear reporting while your organization retains control of key financial decisions.

Request an AR Recovery Assessment → See How It Works
✓ B2B Commercial Receivables ✓ Professional Customer Communication ✓ Structured Recovery Operations
Recovery Activity Dashboard
Illustrative sample activity
Sample
AR Assigned
$0K
Total portfolio
Recovered
$0K
Verified
Recovery Rate
0%
This period
Accounts Worked
0
Active
Promises to Pay
0
Pending
Contacts Made
0
This month
Recovery Trend · 8 weeks ▲ +18.4%
Aging Buckets
31–60$94K
61–90$67K
91–120$45K
121+$28K
Recovery Activity Pipeline Illustrative
ACT-2048
57
Placed
41
Active
Recovery
28
Promise
to Pay
16
Recovered
Five Recovery Challenges

Is Your AR Portfolio Showing One of These Signs?

Even excellent AR departments can benefit from dedicated recovery focus when accounts age, volume changes, or a defined segment needs sustained attention.

CollabRecover adds structured recovery capacity without replacing internal AR ownership or extending into reconciliation, disputes, or cash application.

We help bring prioritization, follow-up, and accountability to aging commercial accounts.

Aging Pressure Your 60+, 90+, or older balances need more dedicated recovery attention.
Capacity Pressure Your internal team has competing responsibilities and limited capacity to consistently work every past-due account.
Recovery Backlog Staffing changes, operational disruption, transitions, or other circumstances have allowed aging accounts to accumulate.
Growth PressureCustomer volume and receivables have grown faster than your existing recovery capacity.
Strategic Recovery OutsourcingYou prefer a dedicated recovery operation rather than building and maintaining the entire function internally.
Explore CollabRecover Recovery Solutions →
The Recovery Gap

There’s a gap between routine AR and traditional collections.

Routine AR keeps the broader receivables operation moving. As selected commercial balances age, some may need more sustained recovery attention—while traditional collections may not yet be the appropriate next step.

CollabRecover was designed for the space in between.

Different accounts may require different levels of recovery attention. Discovery helps determine whether CollabRecover is an appropriate fit.

Explore your recovery environmentTake the AR Recovery Assessment →

Recovery Capacity

Don’t replace your AR team.
Give recovery its own lane.

Your AR operation may already have capable people, established processes, and strong customer relationships. The question may be whether a defined recovery segment needs dedicated attention alongside that work.

If Discovery establishes that a defined recovery workstream needs more attention, CollabRecover provides structured B2B recovery support within clear business and customer-relationship boundaries.

Your AR operation continuesRecovery gets dedicated attention

The challenge may not be performance. It may be recovery capacity.

How We Operate

CollabRecover's recovery model is shaped by seasoned accounts receivable professionals with extensive experience across complex B2B environments.

That experience informs how we prioritize accounts, communicate professionally with customers, manage follow-up, track commitments, document recovery activity, and escalate matters requiring client action.

Seasoned AR Professionals
Practical B2B accounts receivable experience informs the structure, judgment, and discipline behind the CollabRecover recovery process.
Professional Customer Communication
Recovery communication is conducted professionally and with the client's commercial customer relationships in mind.
Recovery Focused
Our operation is designed to keep eligible past-due commercial accounts moving through structured recovery activity with clear ownership, follow-up, and visibility.
Structured Recovery Operations
Purpose-built workflows and technology support recovery prioritization, next actions, promise-to-pay tracking, documentation, follow-up, escalation, and reporting.
Clean Scope Boundaries
We stay focused on recovery and escalate non-collection issues cleanly — so your internal team handles what only it can decide.
Scalable Support
From light monthly support to active AR management, our services scale with your business and AR portfolio size.
Services

B2B AR Recovery

Focused recovery support for defined past-due commercial accounts.

CollabRecover provides dedicated recovery attention for appropriate commercial accounts while your internal team continues managing the broader AR and accounting operation.

What CollabRecover Does

  • Portfolio Review & Prioritization
  • Account Documentation Review
  • Professional B2B Customer Outreach
  • Structured Recovery Follow-Up
  • Promise & Commitment Tracking
  • Recovery Notes & Next Actions
  • Approved Statements & Customer Communications
  • Client Escalation & Exception Identification
  • Payment Reporting & Verification
  • Recovery Reporting & Portfolio Visibility

Your Team Stays in Control.

Reconciliation, dispute resolution, cash application, credits and adjustments, credit decisions, write-offs, settlement authorization, and internal accounting decisions remain client-controlled.

Flexible Engagement

A Recovery Engagement That Fits Your Operating Environment.

CollabRecover can support recovery engagements through our secure recovery environment, approved limited access to client systems, or a combination of both.

Implementation requirements and any applicable setup costs are confirmed during Discovery based on system access, training, configuration, communication needs, and the agreed recovery environment.

Recovery Pricing Reflects the Accounts.Implementation Requirements Reflect the Operating Environment.

Success-Based Recovery Fees

Current standard recovery-fee framework

Recovery fees are calculated as a percentage of amounts successfully recovered and are generally based on the age of the account when accepted for recovery.

Account age when acceptedRecovery fee
31–60 days10%
61–90 days12%
91–120 days15%
121–180 days18%
181–365 days22%
365+ days25%

Account eligibility, applicable recovery fees, engagement scope, operating requirements, and final terms are confirmed in the CollabRecover service agreement.

Not Sure Whether Your Accounts Are a Fit?

Start with the AR Recovery Assessment.

Take the AR Recovery Assessment →
Scope Clarity

Clear Boundaries.
Focused Recovery.
Better Control.

When recovery activity identifies a dispute or issue requiring client action, CollabRecover documents and escalates the matter through the agreed workflow while remaining focused on the recovery workstream.

Client-Controlled Issues Return to the Client.Recovery Stays in Its Lane.

When available through approved client access, supporting account documentation may be used to inform professional recovery communication and determine when client action is required.

Industries We Serve

Built for B2B Receivables

CollabRecover serves businesses that extend commercial payment terms and need dedicated recovery attention across past-due customer accounts.

Distribution & Supply
Wholesale, food, industrial, building materials, medical, and trade distributors.
Manufacturing
Industrial, food, packaging, fabrication, equipment, automotive, and contract manufacturing.
Transportation & Logistics
Transportation, freight, logistics, 3PL, warehousing, brokerage, and delivery services.
Staffing & Workforce Services
Professional, temporary, industrial, healthcare, IT, and specialized staffing.
Construction & Commercial Trades
Contractors, subcontractors, specialty trades, rentals, and building services.
Professional & Business Services
Consulting, IT, MSPs, engineering, marketing, printing, and corporate services.
Legal & Litigation Support
Court reporting, deposition, e-discovery, records, process services, and legal technology.
Facilities & Commercial Services
Facilities, cleaning, security, landscaping, pest, waste, linen, and maintenance.
Healthcare B2B
Commercial healthcare vendors, suppliers, technology, and staffing organizations.
Institutional & Education Vendors
Businesses serving schools, universities, institutions, and organizational customers.
How It Works

From Aging Portfolio to Active Recovery

A clear seven-step path from Assessment through structured recovery operations.

1
Complete the AR Recovery Assessment
Start with high-level portfolio ranges and recovery practices; no customer-level data is requested publicly.
2
Discovery & Recovery Review
Review the Assessment context, recovery environment, service boundaries, and the areas requiring a closer conversation.
3
Define the Engagement
Establish the appropriate recovery segment, communication approach, authority boundaries, escalation path, and operating environment.
4
Proposal & Service Agreement
Confirm the proposed scope, operating requirements, commercial terms, and service agreement before onboarding and recovery activity begin.
5
Client Onboarding
Establish approved access, contacts, procedures, communication rules, and placement requirements.
6
Account Placement
Submit eligible accounts and available approved supporting documentation for the agreed recovery workstream.
7
Recovery Operations Begin
Begin structured B2B recovery activity, follow-up, commitment tracking, documentation, client escalation, verification, and reporting within the agreed scope.
Technology Supporting Recovery

Technology That Supports the Recovery Operation

CollabRecover combines experienced AR recovery professionals with purpose-built operational technology designed to keep recovery activity organized, documented, controlled, and visible.

SECURE CLIENT EXPERIENCE
Account PlacementPlacement HistoryAccount & Recovery StatusReports & Documents
PL
Placements
ST
Status
RP
Reports
Illustrative Recovery Activity
Sample activityIllustrative data
Active Recovery Accounts
Sample statusIllustrative data
Reported Payments
Sample statusIllustrative data
📂
Secure Client Access
Portal capabilities may vary according to service configuration.
Technology Supporting CollabRecover
CloudflareCloudflareInfrastructure
BrevoBrevoSystem Communications
StripeStripeClient Billing & Payments
MicrosoftMicrosoft 365 / OutlookBusiness Communications
Recovery VoiceInbound & Outbound Calling

Stripe supports payments from CollabRecover clients for CollabRecover services. Customer recovery payments remain with the client.

Secure Client Experience
  • Authenticated Access
  • Role-Based Permissions
  • Controlled Client Workspaces
  • Recovery Activity Visibility
Resources

AR Recovery Resources

Practical guidance for companies evaluating aging pressure, recovery capacity, and dedicated B2B receivables recovery.

AR Recovery Guide
When Should a Company Outsource B2B AR Recovery?
When older commercial receivables need more dedicated recovery attention than routine AR work can provide.
Read Article
AR Recovery Guide
What Happens When Commercial Receivables Reach 90+ Days?
Why deeper aging often needs more structured prioritization, follow-up, documentation, and escalation.
Read Article
AR Recovery Guide
How to Protect Customer Relationships During B2B Recovery
How professional communication and clear boundaries support recovery activity.
Read Article
FAQ

Frequently Asked Questions

Quick answers about CollabRecover's B2B receivables recovery services, recovery process, and client responsibilities.

What is B2B accounts receivable recovery?

CollabRecover provides dedicated recovery activity for eligible past-due commercial receivables. Recovery may include portfolio prioritization, professional B2B customer outreach, structured follow-up, promise-to-pay tracking, next-action management, recovery documentation, use of available supporting account documentation where appropriate, client escalation, recovery verification, and reporting.

Does CollabRecover replace our AR department?

No. CollabRecover can work alongside an existing accounts receivable or finance operation by taking responsibility for an agreed recovery portfolio. Your organization continues to control its broader accounting and financial responsibilities.

What accounts can we place with CollabRecover?

Depending on the engagement, a recovery portfolio may include eligible 60+, 90+, or older commercial accounts, a recovery backlog, temporary overflow, a specific segment, or another agreed portfolio. Placement criteria may need review first.

Does CollabRecover handle disputes and reconciliation?

No. Your organization retains responsibility for reconciliation, dispute resolution, cash application, credits and adjustments, credit decisions, write-offs, settlement authorization, contract interpretation, legal decisions, and internal accounting activity.

Can CollabRecover use invoices and supporting documentation?

Where provided by the client or available through approved access, CollabRecover may use appropriate account documentation to assist professional recovery communication. Supporting documentation does not give CollabRecover authority to resolve client-controlled disputes or financial decisions.

How do we know whether CollabRecover is right for our portfolio?

Start with the CollabRecover AR Recovery Assessment. When results indicate a potential fit, you choose how to complete Discovery: a Live Discovery Call or Self-Guided Discovery. Both options help CollabRecover review your receivables environment and determine the appropriate next steps.

How does CollabRecover pricing work?

CollabRecover pricing combines an engagement implementation fee with success-based recovery fees. Recovery fees are generally based on the age of eligible accounts when accepted for recovery, while implementation pricing reflects the operating environment and any approved client-system requirements. Final pricing, scope, and terms are confirmed before service begins.

Have More Questions?
Visit the CollabRecover Knowledge Base

Ready to Bring Structure to Aging?

Start with a high-level AR Recovery Assessment. We will review the recovery situation, portfolio characteristics, boundaries, and potential fit — without requesting sensitive portfolio data.

Assess Your Recovery Portfolio → Explore Discovery Options

After your Assessment, choose either a Live Discovery Call or Self-Guided Discovery. Both options help CollabRecover understand your receivables environment. Self-Guided Discovery is available from your Assessment results and is not opened as an anonymous form.

CollabRecover focuses on B2B receivables recovery and does not provide legal services, account reconciliation, dispute resolution, cash application, credit decisions, or internal accounting services.